If you run creator marketing as a team, you'll want multiple people inside Scoop with access to your projects, deals, and creators. You can invite teammates, see who has access, and remove people who no longer need it, all from your account settings.
Inviting a teammate
To bring someone onto your Scoop account:
Open your account settings and go to the team section.
Click invite a teammate.
Enter their work email address.
They receive an email invite with a link to join.
Once they accept and create their account, the invite shows up in your settings as pending approval.
You approve them and they're added to your brand.
The approval step exists so a teammate can't access your brand just by signing up with the right email. You always get the final say on who's in.
Invites don't expire on a tight clock, but if a teammate hasn't accepted in a few weeks, it's usually worth resending the invite.
Roles
Scoop has two roles today:
Standard user. Has full access to your brand's projects, creators, deals, and reports. Can do everything except a couple of payment-related actions reserved for the brand owner.
Account manager. Designed for users who manage multiple brands (for example, an agency or a fractional marketing lead). Account managers can switch between brands they've been assigned to. Some payment actions are restricted for account-manager users to protect each brand's financials.
If you need a more granular permission model, see the note below.
A note on permissions
Within a brand, all standard users share the same access. There's no fine-grained permission model today, so you can't, for example, give one teammate access to only certain projects or restrict them from negotiating deals.
In practice, this works well for most teams because creator marketing is collaborative by nature, but it's worth knowing. If you have a use case that needs more granularity, reach out to the Scoop team so we can factor it into the roadmap.
Removing a teammate
When someone leaves the team or no longer needs access:
Go to the team section of your account settings.
Find them in the list of active members.
Click remove.
Confirm.
Once removed, they can no longer sign in to your brand. Any deals they were managing remain in place, but you'll want to reassign ownership or check that no in-flight negotiations are stuck waiting on their action.
If the removed user was the primary contact on creator threads, you might want to send a quick message to those creators introducing their new point of contact.
Working across multiple brands
If you or a teammate needs to operate across more than one brand (for example, an agency managing several clients), Scoop's Managed Organization mode covers the full setup.
Best practices
Use work emails, not personal ones. Makes offboarding cleaner and aligns with most companies' security practices.
Audit your team list quarterly. Removing dormant accounts is cheap insurance.
Pick one teammate as the primary on key creator relationships. Even with full shared access, creators do better when they know who their main contact is.
Use account-manager roles for agencies or freelancers, not for in-house staff who only work on one brand.