If you run creator marketing as a team, you'll want multiple people inside Scoop with access to your projects, deals, and creators. You can invite teammates, see who has access, and remove people who no longer need it, all from your account settings.
Inviting a teammate
To bring someone onto your Scoop account:
Open your account settings and go to the team section.
Click invite a teammate.
Enter their work email address.
They receive an email invite with a link to join.
Once they accept and create their account, the invite shows up in your settings as pending approval.
You approve them and they're added to your brand.
The approval step exists so a teammate can't access your brand just by signing up with the right email. You always get the final say on who's in.
Invites don't expire on a tight clock, but if a teammate hasn't accepted in a few weeks, it's usually worth resending the invite.
Roles
Scoop has three roles today:
Admin has full access to everything on the platform: projects, creators, deals, drafts, analytics, integrations, and billing. Admins are also the only role that can add or remove users from the org.
Team Member has the same operational access as Admin across all campaign workflows. The only restriction is user management. Team Members cannot invite or remove anyone from the org.
Client / Approver is a limited-access role for external reviewers. They can view creator lists and details, review drafts, leave comments, approve or reject submissions, and access analytics for their brand. Everything else is handled by the internal team.
If you need a more granular permission model, see the note below.
A note on permissions
Within a brand, all Admins and Team Members share the same operational access. There's no fine-grained permission model today, so you can't give one teammate access to only certain projects or restrict them from specific actions like negotiating deals.
In practice this works well for most teams since creator marketing is collaborative by nature, but it's worth knowing upfront. If you have a use case that needs more granularity, reach out to the Scoop team and we'll factor it into the roadmap.
Removing a teammate
When someone leaves the team or no longer needs access:
Go to the team section of your account settings.
Find them in the list of active members.
Click remove.
Confirm.
Once removed, they can no longer sign in to your brand. Any deals they were managing remain in place, but you'll want to reassign ownership or check that no in-flight negotiations are stuck waiting on their action.
If the removed user was the primary contact on creator threads, you might want to send a quick message to those creators introducing their new point of contact.
Working across multiple brands
If you or a teammate needs to operate across more than one brand (for example, an agency managing several clients), Scoop's Managed Organization mode covers the full setup.
Best practices
Use work emails, not personal ones. Makes offboarding cleaner and aligns with most companies' security practices.
Audit your team list quarterly. Removing dormant accounts is cheap insurance.
Pick one teammate as the primary on key creator relationships. Even with full shared access, creators do better when they know who their main contact is.
Use account-manager roles for agencies or freelancers, not for in-house staff who only work on one brand.